Filmatique Support

Frequently Asked Questions

What is Filmatique?

Filmatique is a boutique streaming service that releases one new film per week. Our curated platform specializes in award-winning art-house and festival films from new directors and established auteurs around the world. Consciously moving against the grain of consumption-driven media platforms, Filmatique seeks to carve out a space of discourse around its films, encouraging audiences to engage more deeply. Each release screens as part of a monthly series, and we strive to publish exclusive editorial content—including filmmaker interviews and scholarly essays—to provide as much social, cultural, political context as possible.

How much is a subscription?

Filmatique offers all subscribers a free 30-day trial. After this period, a monthly subscription is $4.95/month, while a discounted annual subscription is $49.95 per year.

Can I watch Filmatique's releases if I live outside the United States and Canada?

Filmatique is currently available to stream in the US and Canada only; audiences outside these territories will not be able to access our releases. However, Filmatique's editorial content is available online and free to read worldwide.

On which devices can I stream Filmatique's releases?

You can watch Filmatique on your computer, tablet, or phone, or enjoy our releases on the big(ger) screen by downloading our proprietary apps on Roku, AppleTV, and iOS.

I am having trouble logging into my account. What should I do?

If you have forgotten your password, you can reset it following the link on the log-in page. For help recovering your log-in credentials or other log-in issues, feel free to contact us.

How can I cancel my subscription?

To cancel your subscription simply log into your account, then click Dashboard in the menu. Under Billing click "Change Plan." Here you will find the option to cancel.

I still need help!

For any other questions, or to simply send us feedback, please write our team at contact@filmatique.com.